VALUE TO HOSPITALS

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CCR creates direct and indirect value to hospitals. CCR delivers concrete benefits for a hospital or healthcare system participating in the charged-off debt donation program. 

CCR does not replace or disrupt a hospital’s current debt collection policies, procedures and timelines. Rather, we work with patient accounts (only commercial payor and self-pay) after the account has been fully charged off by the hospital’s accounting department and the debt has been classified as “uncollectable”, for accounting purposes. 

Our compassionate approach in working with patients avoids aggressive revenue cycle management practices, which creates negative and damaging publicity for the hospital. This is a top priority for CCR. 

Our program allows the hospital to turn uncollectable debt into a working asset in their community. CCR is committed to fund a wide range of charitable activities that benefit the local community, including funding public health programs, child development programs and donations to other qualifying local charitable organizations. 

CCR also utilizes a portion of any funds recovered to work with hospitals to directly fund scholarships thus advancing nursing and technical education for hospital employees.

CCR creates a positive patient experience and enhances a hospital's reputation from a traditionally negative process. 

Your patients have already been through your current collection policies and protocols. Now, for the first time, a hospital can support the financial health of a patient/community with dignity…when they need it most. This is a key provision when considering social determinants of health. 

CCR also works with hospitals to create positive community success stories based on the many patients a hospital assisted and the valuable programs the hospital created.  It demonstrates the hospital’s commitment to the financial health of their patients. And financial health helps to dramatically lower a patient's level of stress, thus improving their overall health outcomes. 

Finally, there are financial benefits for the hospital.  For-Profit hospitals could receive a tax deduction for the debt donation to CCR.  Not-for-profit hospitals can help  meet their important ACA Community Benefit requirements and support retention of the hospital’s tax-exempt status.